SESH POLICY
QUALITY POLICY
Team LNS advocates an EXPERIENCE-based SERVICE-objective approach, in the provision of strategic and reliable transport delivery for every job accepted.
Customer EXPERIENCE - get to know every customer's way of business - appreciate the person-in-charge's job constraint - sense, listen, understand and register the point - personalize a unique service level when it fits - choose the right channel(s) of/for communication
Customer SERVICE - communicate clearly, accurately and effectively - endeavor a consistent service level at all times - give suggestion on alternative transport solutions - offer competitive rate justified by specifications - keeping informed on any abnormal operation status
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Last Updated ( Aug 21, 2012 at 08:21 PM )
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